Privacy policy

Thank you for visiting our website.

Our website respects your privacy and strives to protect your personal data. To learn more, please read the Privacy Policy below.

This Privacy Policy explains how we collect and use your personal data (under certain circumstances). It also outlines the procedures we use to ensure the privacy of your information. Finally, this policy outlines the choices available to you regarding the collection, use, and disclosure of your personal data. By visiting the website directly or through another website, you consent to the practices described in this policy.

The protection of your data is very important to us. Therefore, your name and other information about you will be used in the manner described in this Privacy Policy. We will collect information when necessary or if it is directly relevant to our dealings with you.

We will retain your data in accordance with the law or use it for the purposes for which it was collected.

You may browse the website without providing any personal data. Your personal identity remains anonymous throughout your visit to the website and is only revealed if you have a personal online account on the website that you access using your username and password.

Data We Collect: We may need to collect your information if you wish to place an order for a product from our website.

We collect, store, and process data necessary to process your purchase from our website to secure any potential claims that may arise later and to provide you with the services available to us. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details, or bank account details.

We use the information you provide to enable us to process your orders and to provide you with the services and information offered on our website that you request. In addition, we will use the information you provide to manage your account with us, verify your online financial transactions, audit data downloads from the site, identify site visitors, and develop and customize the site's page designs and/or content for users. We conduct various demographic research and send you useful or requested information, such as information about products and services, provided you do not object to being contacted. We may contact you via email to provide you with details about other products and services if you wish. If you prefer not to receive any promotional or marketing communications, please opt out at any time.

We may provide your name and address to a third party to deliver your order (for example, to a delivery person or supplier).

Our international network agent handles online financial transactions. You must provide accurate and non-misleading information to the agent or website, and you must keep it up to date and inform us of changes.

We may store details of your current order on our website, but we cannot retrieve them directly for security reasons. By logging into your account on the website, you can view the information and details of your purchases that you have ordered or are about to order. You can also manage your address details, bank details, and any newsletters to which you have subscribed. You must treat your personal data with strict confidentiality and not make it available to unauthorized third parties. We do not accept any liability for the misuse of passwords unless such misuse is our fault.

Other Uses of Your Personal Information

We may use your personal information for surveys and research. Marketing, based on your request, is for statistical purposes, with complete confidentiality guaranteed. You have the right to withdraw at any time. We do not send any answers to any third party. Your email address is only disclosed if you wish to participate in competitions. We keep survey answers completely separate from your personal email address.
We may send you information about us, the Site, our other sites, our products, sales, sales promotions, newsletters, and other information related to our group companies or partners. If you do not wish to receive this additional information (or any part thereof), please click the "unsubscribe" link in any email sent to you. We will stop sending you this information within seven business days (every day except Fridays, Saturdays, and national holidays throughout the Arab Republic of Egypt) of receiving your notification. We will contact you to inquire about information if it is unclear.
We may use some data, while maintaining strict privacy and confidentiality on the Site, for other purposes, including verifying users' locations. and to track their visits to the website or links contained in emails when they subscribe to receive them, and to provide this anonymous data, which does not allow you to be identified personally, to third parties, such as publishers, for example. However, this data will not identify you personally (because it is non-identifying).

Competitions

In connection with any competition, we use the data to notify winners and advertise our offers. You can find more details about the conditions of participation in each competition individually.

Third Parties and Website Links

We may transfer your information to other companies in our group or to our agents and contractors to assist us with transactions related to the terms of our Privacy Policy. For example, we may use a third party to assist us in delivering products to you, receiving payments from you, and using it for statistical and market research purposes.